A Message to Our Valued Owners:

We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.

Subaru of America, Inc. (Subaru) has decided that a defect which relates to motor vehicle safety exists in certain 2023 model year WRX vehicles, certain 2024 model year Crosstrek and Impreza vehicles, and certain 2023-2024 model year Forester vehicles.

The front drive shaft assemblies on your vehicle may have an outer race that could crack, due to improper cooling during the manufacturing process.

Over time, a cracked outer race could break, potentially resulting in loss of motive power. Additionally, if the outer race breaks, the vehicle may roll when parked if the parking brake is not applied. Both conditions increase the risk of a crash.

WRP-23 Safety Recall FAQs:

Q: What should I do?
A: Please contact your Subaru retailer (dealer) immediately for an appointment to have this repair performed, at no cost to you.

Q: What will Subaru do?
A: Subaru will inspect the left-hand and right-hand front drive shafts and where necessary, replace them with a new one at no cost to you.

Q: What will be done to the vehicle?
A: Subaru will inspect the left-hand and right-hand front drive shafts and where necessary, replace them with a new one at no cost to you.

Q: What Subaru models are involved?
A: Certain 2023 model year WRX vehicles, certain 2024 model year Crosstrek and Impreza vehicles, and certain 2023-2024 model year Forester vehicles.

Q: Do I need to make an appointment?
A: Yes. Please contact your Subaru retailer (dealer) immediately for an appointment to have this repair performed, at no cost to you.

Q: How much will this safety recall repair cost?
A: This repair will be performed free of charge at any authorized Subaru retailer.

Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this safety recall repair free of charge for you.

Q: Can I have this safety recall repair performed at an independent repair facility?
A: Only an authorized Subaru retailer can perform this safety recall repair free of charge for you.

Q: If I live in Canada do I have to return to the United States to have this performed?
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this safety recall repair.

Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online, at www.subaru.com/customer-support.html , by selecting Email Us then selecting Ownership Update from the list of topics.